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National-scale Healthcare Platform
Multi-role healthcare platform for patients, clinicians, and pharmacies
The Challenge
A major healthcare provider faced fragmented workflows across providers, prescriptions, billing, and patient engagement. Multiple disconnected systems led to inefficiencies, data silos, and poor patient experience.
What We Built
We designed and delivered a comprehensive multi-tenant platform that unified all stakeholder workflows into a single, secure system.
- Patient portal with appointment scheduling, medical records access, and prescription tracking
- Provider dashboards for clinical workflows, patient management, and care coordination
- Pharmacy integration for prescription fulfillment and notifications
- Billing and receipts workflows with insurance integration
- Multi-tenant architecture supporting thousands of care locations
- Role-based access control with audit trails for compliance
Results
- Used across thousands of care locations nationwide
- Supports millions of patient interactions annually
- Reduced appointment no-shows by 40%
- Streamlined prescription fulfillment time by 60%
- 99.9% uptime across the platform